Monthly Wash Club
Predictable recurring revenue, one membership at a time
It's always been about the tunnels and in-bay automatics. Self-serve coin-op operators finally have a membership program built for their business too - without expensive teller equipment or hardware lock-in.
Customizable membership programs turn occasional washers into loyal monthly customers, smooth out seasonal swings, and give you something competitors with cash-only bays simply can't offer. Loyalty programs round out the offer so every visit reinforces the relationship with your wash.
Key features
- Automated membership software designed for self-serve, in-bay automatics, and tunnel washes. Expand your customer base and grow recurring revenue
- Customers can purchase wash services and sign up for monthly subscriptions online or onsite in a few taps
- Optional fleet management and built-in loyalty programs
- Remote equipment activation, help unhappy customers from anywhere, anytime
- Accept debit and credit card payments without the cost and maintenance of bay-mounted card readers
- Multi-site mobile payment integrates with self-serve bays, vacuums, vending machines, automatic tellers, and pet washes
See it in your customers' hands
Customers sign up, pick a plan, and start washing all from the app.
How a Monthly Wash Club works
Three steps from a one-time washer to a paying member.
1) Customer signs up
Online or onsite. Pick a wash tier, enter payment details, and the member's vehicle is linked to their plan instantly.
2) Recurring billing handles itself
The system charges members monthly on their renewal date. Failed payments retry automatically and notifications go out before a card expires.
3) Members wash whenever
Customers redeem at any of your locations tunnel, IBA, or self-serve using the app, a card, or a windshield tag. You see usage in real time.
Built for the wash you actually run
Most membership platforms were built for tunnels and bolted on the rest as an afterthought. This one adapts to each wash type.
Self-Serve coin-op
Finally, a membership program that works without ripping out your timer. Members get a set number of minutes or unlimited access, you decide.
In-Bay Automatic
Customers pull up, the system recognizes their plan, and the wash starts. No fumbling for a code, no scanning a card at the kiosk.
Tunnel
Pairs with WashTrax membership software for manned tunnels. Sell unlimited plans, season passes, or fleet accounts and track every redemption.
Common questions
Quick answers to what operators ask before getting started.
Can I run a wash club at a self-serve bay?
Yes - that's one of the reasons this system exists. Most legacy membership platforms only support tunnels and in-bay automatics. Self-serve operators can offer monthly time packages, vacuum credits, or full unlimited access without replacing the equipment.
What happens if a member's card declines?
Failed payments trigger automatic retries on a schedule you control. Members get email or SMS notifications. If a card expires, they're prompted to update before the renewal date so the membership doesn't lapse.
Can customers cancel themselves?
Yes. Self-service cancellation is built in - you set the policy (immediate, end of period, etc.). Reducing the friction to cancel actually reduces chargebacks; customers who can't easily cancel often dispute the charge instead.
Does it work across multiple locations?
Yes. Multi-site is built in. Members can wash at any of your locations and you get unified reporting across the whole operation.
Do I need to use your mobile payment system to offer memberships?
The two work great together but no - you can run a membership program and keep your existing payment hardware. Coin Pay adds the option of contactless mobile payments on top.
Ready to add memberships to your wash?
Whether you run a single self-serve bay or a multi-site tunnel operation, we'll build a wash club that fits your equipment, your pricing, and your customers.