Bay Eye AI

A Full-Time Digital Employee in Every Bay

Real-time oversight, membership abuse detection, and faster claim resolution, powered by enterprise-grade cloud vision that sees what the human eye can't.

Real-time Alerts 2-Way Communication Membership Abuse Detection Timer Signal Integration Activity Recognition Plug & Play Setup
Self-Serve Bays In-Bay Automatics Tunnel Washes

Why Bay Eye?

Standard cameras help you review what happened later. Bay Eye AI helps you act while it's happening. Identify potential misuse, catch issues early, and keep a clean, safe wash experience for paying customers. Whether you run self-serve bays, in-bay automatics, or tunnel washes, Bay Eye AI adapts to your operation.

One Camera, Dual-Lens

The Dual-Lens Advantage

Traditional single-lens cameras force a compromise: either watch the entire bay or zoom in on details like license plates, rarely both reliably. Bay Eye AI solves this with a dual-lens design.

Lens 1 — Wide View
(Bay Intelligence)
  • Fixed, wide-angle view of the entire bay or tunnel lane
  • Detects vehicle presence, people, dwell time, and activity
  • Recognizes equipment in use: wand, foam brush, or idle
  • Powers real-time alerts and operational insights
  • Consistent framing for reliable AI decisions
Lens 2 — Telephoto View
(Plate & Detail Capture)
  • Zoomed-in view of the vehicle's front or rear bumper
  • Captures clear plates while the vehicle is parked or queued
  • Enables LPR for usage tracking and abuse prevention
  • Provides close-up detail for damage documentation
  • Operates independently, doesn't affect the wide view
Two lenses. Two jobs. One smart camera.

Designed for Busy Operators

Reduce headaches, protect revenue, and improve customer experience with a system purpose-built for car washes of every type.

Clear, actionable notifications Simple day-to-day operations Multi-site friendly 2-Way Live Communication License Plate Recognition (LPR) Timer Signal Integration Activity & Chemical Detection Real-time Activity Alerts Faster Claim Resolution Self-Serve, IBA & Tunnel Ready
Get In Touch
Call 905-429-0500 paul@totalwebsolutions.ca

How Bay Eye Helps

Prevent Revenue Loss

Identify suspicious patterns and potential membership abuse so paying customers don't carry the cost.

Resolve Claims Faster

Quickly review clear footage and event details to understand what happened and respond with confidence.

Improve Wash Operations

Know what's happening across your site(s) with timely alerts and a consistent view of bay, IBA, and tunnel activity.

Common Alerts You'll Actually Use

Bay Eye AI focuses on the events that cost operators time and money, then sends a clear notification so you can act fast.

Bay occupied, no paid activity

Catch "loitering" or misuse early, before it becomes revenue loss or customer complaints.

Damage event / unusual motion

Flag incidents worth reviewing so you can document quickly and respond with confidence.

Bay left dirty / dumping

Identify dumping or messes sooner so bays stay clean for paying customers.

Washing with no payment

Detect when someone is actively using the spray wand but the timer signal shows no active paid session. A common sign of weep water freeloading.

Ice detected on bay floor

Get alerted to icy or hazardous floor conditions so you can respond before a slip-and-fall, and have documented evidence if a claim is filed.

Paid time ended, still washing

The system monitors the timer's load signal and knows when paid time has run out. If someone keeps washing, you'll know immediately.

What Bay Eye AI Can Do

Bay Eye AI is more than a camera. It's an expandable monitoring and automation platform backed by world-class cloud vision intelligence — the same technology trusted by the largest companies on the planet. If it can be seen, Bay Eye AI can understand it.

  • Monitor the timer load signal Bay Eye AI integrates directly with your timer's timed load (hot) signal, giving it a real-time, electrical confirmation of whether a paid session is active. No guessing, no visual interpretation. The system knows the moment a wash starts and the moment it ends.
  • Detect weep water vs. paid washing By correlating what the customer is doing with the timer's load signal, the system knows the difference between a legitimate paid wash and someone freeloading on the weep water line.
  • Monitor bay & tunnel signals Track when equipment is running, when a start occurs, and when expected activity doesn't match what's happening across self-serve bays, in-bay automatics, and tunnel lanes.
  • Detect payment & equipment issues Identify patterns like payment failures, equipment malfunctions, and "bay not responding" scenarios so you can fix issues before customers leave frustrated.
  • Environmental & safety monitoring Flag situations like ice buildup on the bay floor, standing water in freezing conditions, blocked equipment, or unusual behavior that impacts customer safety and experience.
  • License plate recognition Vehicles enter the bay slowly and park, giving the telephoto lens an ideal, close-range capture window. Every event is tied to a plate for usage tracking, repeat offender identification, and membership verification.
  • Cloud-powered vision intelligence Every frame is analyzed by enterprise-grade cloud AI that can identify objects, read text, detect scenes, and recognize patterns with extraordinary accuracy, and it gets smarter over time. If you can imagine a detection rule, we can build it.
  • Automation-ready outputs The system can energize outputs on demand (when configured) for future workflows and operator-specific requirements.
Designed to evolve. Adding new detection rules and alerts is straightforward. The platform is backed by cloud vision that improves continuously, so Bay Eye AI gets more capable with every update.

How It Works

Bay Eye AI is built for busy operators. Clear alerts and quick review when something matters.

1) Mount & connect

Install the camera in the bay or tunnel lane, connect power/network, and wire the timer signal. It's designed to be plug-and-play.

2) AI watches for events

The wide lens monitors activity while the telephoto captures plates, both working simultaneously, backed by world-class cloud intelligence.

3) Get notified & review fast

When something important happens, you get an actionable alert with video evidence so you can respond quickly.

Plug-and-play setup. No static IP required. The system is designed to come online cleanly without complicated networking.

FAQ

Quick answers to the most common questions operators ask.

Do I need to watch live video all day?

No. Bay Eye AI is built around alerts. You only jump in when the system flags something that matters.

Is this complicated to set up?

It's designed to be plug-and-play. No static IP required, and the goal is minimal on-site configuration. A single wire from the timer's timed load signal is all that's needed for payment awareness.

What makes the dual-lens camera better than a normal camera?

Most cameras make you choose: a wide view or plate detail. Bay Eye AI uses one lens to monitor the whole bay and a separate lens to capture details, without sacrificing either.

How does it know when a paid wash is active?

Bay Eye AI monitors the timed load (hot) signal from your timer, the same electrical signal that activates the pump and solenoids. This gives the system a definitive, real-time answer: paid session active, or not. No visual tricks, no guessing.

What about weep water, can it catch people washing for free?

Bay Eye AI correlates what the customer is physically doing with the timer's load signal. If someone is using the spray wand but the signal shows no active paid session, the system flags it. You get an alert with the video clip and the vehicle's license plate.

Does it work for tunnels and in-bay automatics too?

Absolutely. Bay Eye AI is designed for self-serve bays, in-bay automatics, and tunnel washes. The platform adapts to each wash type: monitoring tunnel lane activity, tracking IBA cycles, and providing the same intelligent alerting across your entire operation.

Can this work across multiple sites?

Yes, it's designed to be multi-site friendly, so operators can manage activity without bouncing between systems.

What kind of AI is behind this?

Bay Eye AI combines on-site edge processing for instant detection with enterprise-grade cloud vision — the same caliber of technology used by the world's largest retailers, logistics companies, and security operations. It's not a toy. It's industrial-strength intelligence that gets smarter with every update.

Longer reads on how this works in practice.

See what's actually happening in your bays

Whether you operate self-serve bays, in-bay automatics, or tunnel washes, if you want clearer visibility with fewer headaches, let's talk.

Start a conversation (905) 429-0500

Bay Eye watches the equipment. If you also want to sell plans on it, see monthly wash club plans for self-serve bays, in-bay automatics and tunnels and the Coin Pay car wash mobile payment app.

Interested in becoming a distributor or installation partner?   Let's connect.